If you receive messages like the following in the event logs of the CSG, it likely means there is a misconfiguration or the STA on the Presentation Servers is not correct.
When adding a new PS serevr to be an STA, it must be configured in both the CSG configuration wizard (in the ‘Secure gateway Management Console’) AND the Web Interface wizard (under ‘Manage secure access’). If you just set the new STA to use in WI, it won’t pull the correct unique STA identifier from that server and you will receive these messages in the logs. Users will see different messages when trying to connect using the WI depending on their OS and configuration.
Event Type: Error
Event Source: Citrix Secure Gateway
Event Category: SOCKS
Event ID: 190
Date: 3/25/2010
Time: 1:05:53 PM
User: N/A
Computer: CITRIX-WEB09
Description:
Socks Session [17] failed ticket check. Client IP [10.135.1.100].
Event Type: Warning
Event Source: Citrix Secure Gateway
Event Category: TICKETING
Event ID: 100
Date: 3/25/2010
Time: 1:05:53 PM
User: N/A
Computer: CITRIX-WEB09
Description:
Client IP 10.135.1.100 sent bad ticket, connection dropped.
